Shipping policy
Here’s a clear, customer-friendly Shopify shipping policy template you can adapt for your store. I’ve kept it concise but professional so it builds trust and reduces support inquiries.
📦 Shipping Policy
1. Processing Time
All orders are processed within 2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [1-30business days] — free
Delivery delays can occasionally occur due to carrier issues or customs.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking details once your order has been dispatched.
4. International Shipping
We ship to select countries outside [your country]. International shipping rates and delivery times vary by destination. Customs fees, duties, and taxes are the responsibility of the customer.
5. Lost or Damaged Packages
We are not liable for packages lost or damaged in transit. If your order arrives damaged, please contact us immediately with photos so we can assist you.
6. Contact Us
For any shipping-related questions, email us at saied.hellou.90@gmail.com or use our Contact Us page.